Performance Door Service

Garage Door Opener Repair in Phoenix, AZ

Opener repair, replacement, remotes and keypads across the valley — and a check of why it failed in the first place.

BBB A+
Accredited business
Licensed & insured
No subcontractors
20+ years
In the Phoenix valley
Same-day
No nights or weekends surcharge

We repair and replace garage door openers from every major brand across Phoenix, along with the remotes, keypads and safety sensors that go with them. If the opener is grinding, straining, running intermittently or has simply stopped, it is worth looking at now rather than after it takes the door with it.

Before you call, there is one thing worth checking, because it costs nothing and it catches a surprising number of jobs. Look at the wall-mounted control and make sure it is not in lock mode. When lock mode is engaged the remotes will not open the door, and the symptom looks exactly like a dead opener. If that is not it, read on.

The thing most people do not know about openers is that they usually die of something else. If the door's spring balance is never maintained, the opener ends up lifting weight it was never specified for. Over time that burns out the gear system, the motor mounts and the motor housing — and in bad cases the door itself cracks and tears down the middle. So when we come out for an opener in Phoenix, we test the balance as part of the same visit. Replacing an opener without fixing what killed it just buys you a slower version of the same failure.

Phoenix adds its own wrinkle. An attached garage on a west-facing elevation in an uninsulated house gets extremely hot in the afternoon, and heat is not kind to opener electronics or to the safety sensors' alignment. A classic valley symptom is an opener that works fine first thing and gets unreliable by late afternoon. If that is what yours is doing, say so on the phone — it points somewhere specific rather than leaving the technician to work through everything.

If the opener does need replacing, sizing is not guesswork. Door height, width, thickness and construction — wood, steel or insulated — all feed into the motor size and drive type needed to lift it. That is settled properly by an on-site look. And if you are replacing the door at the same time, a door and opener bought as a package saves roughly $100 per unit against buying the two separately.

Remotes, keychain remotes, keyless entry pads and fingerprint pads are all in stock, and we programme them while we are there. One last safety point that comes up constantly: if you are running a motorised opener, that opener is your lock. Running a manual lock alongside it is dangerous — if the door is locked and somebody hits the button, you can destroy the door. If security is the concern, a security shield across the top of the door stops people prying the top sections open.

What a opener repair call covers

  • Opener diagnosis and repair
  • New opener supply and installation
  • Remote replacement and programming
  • Keypad and keyless entry installation
  • Safety sensor alignment and replacement

Get a technician to your Phoenix address

Service call + safety inspection is $55. Waived with any repair or installation.

Phoenix customers

The spring broke on my garage door and I was nervous about calling garage door companies because I was ripped off before. I found Performance Door Service and crossed my fingers. The guy that answered the phone was friendly and took time to answer some questions I had. A garage door repair tech was available to come out within the hour so I said yes having a good feeling so far. The tech was in uniform and was also friendly. He took the time to look over everything on my garage and pointed out some concerns he had and gave me different options for repair. I chose to just change the spring and felt no pressure to do anymore.
Jennifer DavisPhoenix, AZ
We have used Performance Door Service on multiple occasions. They have done work as small as replacing a garage door remote that my wife lost, the maintenance and lubrication of the garage door, all the way up to replacing damaged garage door panels. Craig is prompt and he seems to want customers for life, not just a quick buck. I would recommend this company to anyone looking for garage door repair/replacement.
Brian E.Phoenix, AZ
Excellent and quality repair service! Would totally recommend Performance Door Service. He was also very reasonably priced compared to other garage door repair companies I contacted. A+++ service!
Lisa S.Phoenix, AZ

Opener Repair in Phoenix — common questions

My remotes stopped working but the wall button is fine. What is it?

Check the wall control is not in lock mode first — with lock mode engaged the remotes will not open the door and it looks just like a fault. If that is not it, it may be the remotes themselves, the receiver or the logic board, and we can diagnose it on site.

Why did my opener burn out so quickly?

Usually because the door's spring balance was not maintained. An out-of-balance door makes the opener carry weight it was never designed for, which strips the gear system and can damage the motor mounts and housing. We check the balance whenever we work on an opener, because replacing the opener alone just repeats the failure.

The opener works in the morning and plays up in the afternoon. Is that normal in Phoenix?

It is a pattern we see in the valley. An uninsulated garage on a hot elevation gets very warm by mid-afternoon and both the electronics and the sensor alignment can be affected. Mention the timing when you call — it genuinely narrows things down.

How do I choose the right opener?

It comes down to the height, width, thickness and construction of the door — wood, steel or insulated — which determine the motor size and drive type needed. We will send someone out to measure and specify it properly rather than guessing from a model number.

Should I have a manual lock as well as the opener?

No. If you are running a motorised opener, the opener is your lock. Having both is dangerous: if the door is manually locked and someone presses the opener button, the door can be destroyed. For security, a shield across the top of the door prevents the top sections being pried open.

Opener Repair in Phoenix, today if we can

Call (602) 368-4453, or send the details and we will come back to you fast.